VYNTHERON Returns Policy

Thank you for shopping at VYNTHERON. We strive to ensure that you are completely satisfied with your purchase. If you have any questions or concerns about your order, please contact our customer service team at [email protected] or call (555) 123-4567.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• The return must be initiated within 30 days of receipt of the item.
• A receipt or proof of purchase is required.

Non-returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable software products
• Personal care items

Return Process

To initiate a return, please follow these steps:

1. Contact our support team at [email protected] to request a Return Merchandise Authorization (RMA) number.
2. Package the item securely, including the original packing slip and your RMA number.
3. Mail your return to:
   VYNTHERON Returns Department
   123 Business Park Blvd
   Suite 200
   Business City, BC 12345

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you need to exchange an item, please contact us at [email protected]. Exchanges are subject to product availability and the same conditions as returns.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Customers are responsible for paying for their own shipping costs for returning an item.

For further assistance, please reach out to our customer service team. We are here to ensure your satisfaction and appreciate your business with VYNTHERON.